All too often the guarantees and warrantees offered by business are little more than marketing tools that over-promise and under-deliver. We as consumers have learned to look for the FINE PRINT!
Do we use our guarantee as a marketing tool? Yes, we do! However, it was born from our understanding that a solid, successful service business is built upon reputation and a loyal customer base who have no reservations about referring us to family, friends, and co-workers.
The J&S Steamway guarantee is simple and straightforward…
If you are not completely satisfied with the quality of service you receive, we will rush back out at your convenience and at no additional cost, to address the issue to your satisfaction. If you still feel that you have not received the value you deserve for your hard earned money, we will issue you a 100% refund.
And there is no FINE PRINT!
Our guarantee is a direct reflection of our Mission Statement…
“To provide the most Outstanding Service Experience possible”